Frequently Asked Questions

Everything you need to know about your b.savvi experience.

Are all b.savvi electronics covered by a warranty?

Yes, every device purchased from b.savvi comes with a standard 12-month manufacturer warranty. We also offer extended protection plans for accidental damage at checkout.

How long does shipping take for high-value electronics?

Standard shipping typically takes 3-5 business days. Due to the high value of our products, all shipments require a signature upon delivery to ensure your tech arrives safely.

What is your return policy for opened gadgets?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals. A restocking fee may apply to items that are not in like-new condition.

Do you offer technical support for setup?

Absolutely. b.savvi customers have access to our dedicated tech support team via live chat or email to help with initial configuration and troubleshooting.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger tech investments, we also offer flexible financing options through Affirm and Klarna.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your b.savvi account.